At Bomford, Couch & Wilson our focus is on our customers and we always love to hear from our them. We have set up this website for your convenience so when your schedule does not allow you to contact us during regular business hours you can still contact us through email. Below is a list of our employees with contact information for your convenience.
For the insurance department of each state simply click on the State below:
OK MO KS AR
Bomford, Couch & Wilson 12 E. Central, P.O. Box 849 Miami OK 74355 Phone: 1-918-542-3358 Fax: 1-918-540-0635 www.bcwins.com
Office Hours: Mon - Friday 8:30 AM to 5:00 PM
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Producers
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James H. Couch, President Direct Line: (918) 541-1103 Fax: (918) 540-0635 jim@bcwins.com
James H. Couch has been in the insurance business since 1964. He's spent approximately 4 1/2 years with a direct writing company before coming to the independent agency of Bomford Couch & Wilson in 1969. His specialty is commercial lines. He is quite active in the office, writing manufacturing operations, schools, cities and towns, banks, any number of mainstreet type operations.
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Christopher S. Floyd, CIC, Vice-Pres., Personal Lines Mgr, Agency Principal Phone (918) 541-1110 Fax (918) 540-0635 chris@bcwins.com
Chris has been with Bomford, Couch & Wilson since January of 2002. He has been in the insurance business since 1999. He handles all lines of coverage both personal and commercial. He has had many years of real estate experience so he has a unique perspective on the value of property and insurance needed to cover it. Chris is a principal in the agency.
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William Dabney Smith, Jr., CIC -Secretary/Treasurer, Agency Principal Direct Line: (918) 541-1102 Fax: (918) 540-0635 dabney@bcwins.com
William Dabney Smith, Jr. is a University of Oklahoma graduate with a Bachelor's Degree in finance. He spent 8 years in the banking business. He entered the insurance business full time in 1982 and joined the firm of Bomford Couch & Wilson in 1987. He works primarily in commercial property and casualty and in the personal lines department also. Dabney is active in the Certified Insurance Counselor Program and has earned his designation for many years and keeps it active through continuing education. Dabney is a principal in the agency.
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Debbie K. Fry, Producer Phone (918) 541-1114 Fax (918) 540-0635 debbie@bcwins.com
Debbie's emphasis in the office is Life and Health. Her career with Bomford, Couch & Wilson began August of 2005. She brings 20 years experience in the life insurance business with her.
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Charles (Chuck) G. Wilson, Producer Phone: (918) 541-1106 Fax: (918) 540-0635 chuck@bcwins.com
Chuck joined Bomford Couch & Wilson February 1, 2009.
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Administration
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Bob D. Merit, IT Coordinator/Office Manager Phone (918) 541-1115 Fax (918) 540-0635 bob@bcwins.com
Bob started with Bomford. Couch & Wilson in 1986 and has been a valuable asset to the firm ever since. He is currently the office manager and helps with human resources, accounting, computers and all back office functions. He is an integral part of the team.
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Personal Lines
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Sarah J. Baker, Marketing Specialist Phone: (918) 541-1112 Fax: (918) 540-0635 sarah@bcwins.com
Sarah followed in the footsteps of her mother and began her insurance career as a file clerk with the Garwood-Smith Agency in 1982. When the Garwood-Smith Agency was purchased by Bomford Couch & Wilson she came over and began her career in 1987. She is licensed for all types of Personal Lines insurance coverage.
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Tisha Abell, Account Manager Phone: (918) 541-1101 Fax: (918) 540-0635 cathy@bcwins.com
Tisha began her career with Bomford Couch & Wilson in September 2008 as our Receptionist. Moving into our Personal Lines department as an Account Manager in June of 2010, Tisha specializes in Auto, Homeowner, Boat and Personal Umbrella coverage.
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Vicki L. Smith, Account Manager Phone: (918) 541-1120 Fax: (918) 540-0635 vicki@bcwins.com
Vicki comes to Bomford, Couch & Wilson with over 20 years experience in the personal lines insurance business. She started with BCW in June of 2006. She specializes in all lines of personal lines. Her experience and knowledge will be a valueable asset to the firm and our customers.
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Commercial Lines
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Sandy Goettel, Commercial Lines Manager, Agency Principal Phone: (918) 541-1107 Fax: (918) 540-0635 sandy@bcwins.com
Sandy has been with Bomford, Couch & Wilson since July of 1990. She is a licensed agent with the firm and her area of expertise is Commercial Lines sales and service. She is a valuable asset to the firm.
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Kim R. McCumber, Commercial Lines Assistant Manager, Accounts Manager Phone: (918) 541-1105 Fax: (918) 540-0635 kim@bcwins.com
Kim McCumber has worked as a Commercial Lines Account Manager in the agency. She started with the firm in 1971. She also has worked in the Personal and Commercial auto, garage, mobile homes, and motorcycles. She is a licensed insurance agent for all lines of coverage of Property & Casualty coverages. Her experience and talent are an invaluable part to the firm.
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Cindy Riley, Marketing Specialist Phone: (918) 541-1119 Fax: (918)540-0635 cindy@bcwins.com
Cindy began her career with Bomford, Couch & Wilson as the Director of First Impressions August of 2005. She is currently the marketing specialist for commercial lines. She is fully licensed for commercial lines and her function is to place insurance risks with the best carrier, best price and best service.
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Cathryn M. Taylor, Account Manager Phone: (918) 541-1116 Fax: (918) 540-0635 cathy@bcwins.com
Cathy began her career with Bomford Couch & Wilson in 1983 as our Receptionist then moved into Personal Lines as is an Account Manager. Cathy is now a Comercial Lines CSR and is valuable asset to the agency.
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Marilyn Sue Lowery, Customer Service Representative Phone: (918) 541-1111 Fax: (918) 540-0635 sue@bcwins.com
Sue has been with Bomford, Couch & Wilson since 1983. She started in our sattelite office in Fairland, OK and came to our Miami location in 2003. Sue works in our Commercal lines department as a Customer Service Representative.
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Life & Health
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Virginia L. Miller, Certified Executive Asst. Phone: (918) 541-1109 Fax: (918) 540-0635 virginia@bcwins.com
Virginia L. Miller, CEA is the Life and Health assistant. She has been with Bomford Couch & Wilson since 1973 and also assists in accounting and back office operations of the firm. She received her Certified Executive Assistant designation in the year 1999 and is a licensed insurance agent.
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Melissa Edmondson, Life & Health Customer Service Representative Phone: (918) 541-1118 Fax: (918) 540-0635 melissa@bcwins.com
Melissa joined Bomford Couch & Wilson as a Life and Health Customer Service Representative in December 2009. Melissa has been a tremendous help to the department with her exceptional customer service skills.
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First Impressions
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Beth Kelly, Director of First Impressions Phone: (918) 541-1100 Fax: (918) 540-0635 beth@bcwins.com
Beth is running the Department of First Impressions. She started with the firm in June 2010. Her many responsiblities include directing phone calls, mail and to make sure everyone who comes to our office is made welcome and gets the attention they deserve.
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